r678 is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you hold over your own information as a registered r678 user.
Before you read the full policy, here is a plain-English summary of how r678 handles your personal data.
r678 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — ever. Your data stays within the r678 ecosystem and is shared only with the service providers required to operate the platform.
Every connection to the r678 platform is protected by 256-bit SSL/TLS encryption — the same standard used by major international banks. Your login credentials, payment details, and personal data are encrypted in transit and at rest.
Registered r678 players have the right to access, correct, and request deletion of their personal data. These rights can be exercised by contacting r678 support directly. We will respond to all data requests within 30 days.
r678 uses cookies to remember your login session, personalise your experience, and analyse platform performance. We do not use third-party advertising cookies. Our cookie usage is fully disclosed in Section 7 of this Privacy Policy.
Payment data — including your JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank details — is handled by certified payment processors and is never stored in plain text on r678 servers. PCI-DSS compliance standards apply to all payment handling.
r678 processes personal data in compliance with its international gaming licence obligations, including KYC and anti-money laundering requirements. Data shared with regulatory bodies is limited strictly to what is required by law.
This Privacy Policy ("Policy") describes how r678 ("r678", "the Company", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals who access or use the r678 platform, available at r678.org ("the Platform").
r678 operates as an online casino and sports betting platform serving players in Pakistan and internationally. As part of our operations, we are required to collect and process certain personal data to provide our services, comply with our international gaming licence obligations, and meet applicable anti-money laundering (AML) and Know Your Customer (KYC) requirements.
By registering an account on r678 or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
r678 collects personal data in the following categories. We collect only what is necessary for the purposes described in this Policy.
When you create an r678 account, we collect:
As required by our international gaming licence and AML obligations, r678 collects:
For every financial transaction on r678, we record:
When you contact r678 support via live chat or email, we retain records of those communications including the content of your queries and our responses, for service quality and dispute resolution purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, email, date of birth, city | Provided by you at sign-up |
| KYC / Identity Data | CNIC copy, proof of address | Submitted via verification portal |
| Transaction Data | PKR deposits, withdrawals, method | Automatically recorded at transaction |
| Gaming Activity | Bets placed, games played, sessions | Automatically recorded during play |
| Technical Data | IP address, device, browser | Automatically collected via platform |
| Communications | Live chat logs, email history | Recorded when you contact support |
r678 uses the personal data we collect for the following specific purposes:
r678 processes your personal data under the following legal bases:
r678 does not sell your personal data. We share your data only in the following limited circumstances:
r678 works with carefully selected third-party service providers who process data on our behalf under strict data processing agreements. These include:
r678 may be required to disclose your personal data to regulatory bodies, law enforcement agencies, or gaming licence authorities where required by law, court order, or our licence obligations. Such disclosures are made only to the extent required and are not within r678's discretion to withhold.
In the event of a merger, acquisition, or sale of all or part of r678's business, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity.
r678 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.
r678 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file stored on your device when you visit a website. r678 uses the following categories of cookies:
r678 implements robust technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:
While r678 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, r678 will notify affected players and relevant regulatory authorities in accordance with applicable requirements.
As an r678 player, you hold the following rights over your personal data. These rights may be exercised by contacting r678 support at [email protected]. r678 will respond to all data rights requests within 30 days.
You have the right to request a copy of all personal data r678 holds about you, along with information on how it is being used and with whom it has been shared.
You have the right to request that r678 correct any inaccurate or incomplete personal data held about you. Some corrections may require you to provide supporting documentation.
You may request deletion of your personal data. This right is subject to our legal obligations to retain certain data under our gaming licence and AML requirements. Where erasure is not possible, r678 will explain the reason and the applicable retention period.
You may request that r678 restrict the processing of your data in certain circumstances, such as while a dispute over data accuracy is being resolved.
You have the right to receive a copy of the personal data you have provided to r678 in a structured, commonly used, machine-readable format, where technically feasible.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling for personalisation purposes. You also have the right to opt out of marketing communications at any time via your account settings.
The r678 platform is strictly for individuals aged 21 years and above. r678 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process.
If r678 becomes aware that personal data has been collected from a person under the age of 21, the associated account will be immediately suspended and the data will be securely deleted or retained only to the extent required to process a refund of any deposited funds.
If you are a parent or guardian and believe that a minor has registered an r678 account, please contact us immediately at [email protected] so we can take prompt action.
r678 operates under an international gaming licence and some of our service providers may be located outside of Pakistan. Where your personal data is transferred to a jurisdiction outside Pakistan, r678 takes appropriate steps to ensure that such transfers are subject to suitable data protection safeguards, including:
By using the r678 platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan as part of the delivery of our services.
r678 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or an on-platform notification at least 7 days before the revised Policy takes effect.
The "Last Updated" date at the top of this Policy reflects when the most recent revision was made. We encourage you to review this page periodically. Your continued use of the r678 platform following any update constitutes acceptance of the revised Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way r678 handles your personal data, please contact our support team:
For information about responsible gaming tools, self-exclusion, or deposit limits, please visit the Responsible Gaming page or speak to a support agent directly via live chat.
r678 keeps your personal information secure so you can focus on what matters — cricket betting, live casino, slots, and instant PKR payouts via JazzCash and EasyPaisa. 21+ only. Play responsibly.